ClaimFirst — Get Your Home Fixed & Get Compensated
Council & Housing Association Tenants — Important Notice
Your home
deserves to be fixed.
If your landlord has ignored repairs — damp, broken heating, leaks, mould — you are legally entitled to have it fixed and receive compensation. We handle everything, completely free.
🛡️
It costs you nothing. It costs them everything if they've broken the law. Claiming will not affect your tenancy or your right to stay in your home. No win, no fee — you risk nothing by standing up for yourself.
Real tenants. Real homes. Real help.
Start your claim
Two questions. That's all it takes to get started.
Leave your name and number and we'll call you back — usually within the hour. No forms to fill in, no paperwork, no stress. Just a friendly conversation about what you're owed.
✓
We call you back — you don't chase us
✓
No cost, no obligation, no risk to your tenancy
✓
Speak to a real person — not a bot
✓
Your details are never shared or sold
Check if you can claim
Takes 30 seconds. We'll do the rest.
Are you a council or housing association tenant?
Has your landlord failed to fix a repair in your home?
By submitting you agree to be contacted by our team. Your data is handled in line with our Privacy Policy.
😔
You may not qualify right now
Unfortunately our service is currently only available to council and housing association tenants whose landlord has failed to carry out repairs. If your situation changes, we're here.
✓
You're on your way.
One of our team will call you back shortly — usually within the hour.
In the meantime, if you have photos of the disrepair, keep them safe — they'll help your case.
Black Mould — Health Hazard
Active Water Leak
Cracks
Sound familiar?
They ignored you. You don't have to accept it.
📵
Ignored for Months
You reported it. You chased it. You got nothing. Your landlord is banking on you giving up — don't.
✊
You're Not Powerless
The law is on your side. Every day your landlord delays, your case grows stronger and your right to compensation increases.
⚖️
The Law Protects You
Councils and housing associations have a legal duty to repair your home. When they break it, you have every right to act.
🚀
Complete the quick form
30 seconds is all you need. That’s all it takes to put your landlord on notice and start the process of getting what you’re owed.
How you take action
Four steps. Your landlord's problem.
01
You report what they ignored
Complete our quick form. You can tell us the issues. No legal knowledge required - just the truth about your home.
02
Your case gets assessed
Our team reviews your situation and confirms what you're entitled to — in plain English, no jargon, no small print.
03
Your landlord gets put on notice
Legal action is taken against them. They are formally required to respond — and face consequences if they don't.
04
Your home gets fixed. You get paid.
They carry out the repairs. You receive financial compensation for every month you lived in those conditions.
If your council or housing association home has any of the issues below and they've failed to act, you are legally entitled to force the repairs and claim compensation. You don't need to keep living like this.
💧
Damp & Black Mould
It's making you and your family ill. That's not acceptable — and it's not your fault to fix.
🔥
Broken Heating or Hot Water
No heating. No hot water. Your landlord has a legal duty to fix this — demand they do.
🌧️
Leaking Roof or Pipes
Every day they ignore it, the damage gets worse. Every day strengthens your claim.
🏗️
Structural Damage
Cracks, subsidence, unsafe structures — these are their legal responsibility. Make them own it.
It's your legal right as a tenant to force your landlord to carry out repairs — and to be paid compensation for every day they failed to act. If your council or housing association has ignored disrepair, the law gives you the power to make them fix it and pay for the suffering they caused.
Will this cost me anything?
+
Not a single penny — ever. We work on a No Win, No Fee basis. If we don't win your case, you pay nothing. There are no hidden charges, no upfront fees, and no financial risk to you whatsoever. The only people who should be worried about costs are your landlord.
Will claiming affect my tenancy or right to stay?
+
No. You have a legal right to make a claim and your landlord cannot evict you or penalise you for doing so. Taking action to enforce your legal rights is protected by law. You are not doing anything wrong — you are holding them to the standard they are legally required to meet.
I've already reported it — does that work in my favour?
+
Absolutely. Every report you made is evidence that they knew and chose to ignore it. That makes your case stronger. The longer they've known and failed to act, the more compensation you may be entitled to. Even if you haven't reported it yet, we can still help you build a case.
How much compensation could I get?
+
It depends on how severe the disrepair is, how long it's been going on, and how it's affected your health and daily life. The FCA estimates an average payout of £700 — but many tenants receive significantly more, especially where the disrepair has caused health problems or has been ongoing for a long time.
What if I've already moved out?
+
You may still be able to claim. If the disrepair happened while you were living there, your right to compensation doesn't simply disappear when you move out. Time limits do apply, so the sooner you act the better — get in touch and we'll tell you exactly where you stand.
Been ignored by your landlord?Free claim check — takes 30 seconds