ClaimFirst — Get Your Home Fixed & Get Compensated
Council & Housing Association Tenants — Important Notice

Your home
deserves to be
fixed.

If your landlord has ignored repairs — damp, broken heating, leaks, mould — you are legally entitled to have it fixed and receive compensation. We handle everything, completely free.

🛡️

It costs you nothing. It costs them everything if they've broken the law. Claiming will not affect your tenancy or your right to stay in your home. No win, no fee — you risk nothing by standing up for yourself.

Woman stressed in home with visible mould and disrepair
Real tenants. Real homes. Real help.
Start your claim

Two questions.
That's all it takes
to get started.

Leave your name and number and we'll call you back — usually within the hour. No forms to fill in, no paperwork, no stress. Just a friendly conversation about what you're owed.

✓ We call you back — you don't chase us
✓ No cost, no obligation, no risk to your tenancy
✓ Speak to a real person — not a bot
✓ Your details are never shared or sold

Check if you can claim

Takes 30 seconds. We'll do the rest.

Are you a council or housing association tenant?

Has your landlord failed to fix a repair in your home?

By submitting you agree to be contacted by our team. Your data is handled in line with our Privacy Policy.

Woman looking at black mould on wall
Black Mould — Health Hazard
Active Water Leak
Missing Roof Tiles
Sound familiar?

They ignored you.
You don't have to accept it.

📵

Ignored for Months

You reported it. You chased it. You got nothing. Your landlord is banking on you giving up — don't.

✊

You're Not Powerless

The law is on your side. Every day your landlord delays, your case grows stronger and your right to compensation increases.

⚖️

The Law Protects You

Councils and housing associations have a legal duty to repair your home. When they break it, you have every right to act.

🚀

Your Claim Starts Here

One 2-minute form. That's all it takes to put your landlord on notice and start the process of getting what you're owed.

How you take action

Four steps.
Your landlord's problem.

01

You report what they ignored

Fill in our 2-minute form. Tell us exactly what's been neglected. No legal knowledge needed — just the truth about your home.

02

Your case gets assessed

Our team reviews your situation and confirms what you're entitled to — in plain English, no jargon, no small print.

03

Your landlord gets put on notice

Legal action is taken against them. They are formally required to respond — and face consequences if they don't.

04

Your home gets fixed. You get paid.

They carry out the repairs. You receive financial compensation for every month you lived in those conditions.

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Your rights

They broke the law.
Now use it.

If your council or housing association home has any of the issues below and they've failed to act, you are legally entitled to force the repairs and claim compensation. You don't need to keep living like this.

💧
Damp & Black Mould

It's making you and your family ill. That's not acceptable — and it's not your fault to fix.

🔥
Broken Heating or Hot Water

No heating. No hot water. Your landlord has a legal duty to fix this — demand they do.

🌧️
Leaking Roof or Pipes

Every day they ignore it, the damage gets worse. Every day strengthens your claim.

🏗️
Structural Damage

Cracks, subsidence, unsafe structures — these are their legal responsibility. Make them own it.

Claim Now
Black mould — a serious health risk
Damp & water damage
Structural damage
Your questions answered

Nothing stopping you now.

Every question tenants ask before taking action — answered straight. No jargon, no runaround.

Ready to make them listen?

It takes 2 minutes to start. Your landlord has had long enough — today is the day you take back control.

Claim Now
What exactly is a housing disrepair claim?
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It's your legal right as a tenant to force your landlord to carry out repairs — and to be paid compensation for every day they failed to act. If your council or housing association has ignored disrepair, the law gives you the power to make them fix it and pay for the suffering they caused.
Will this cost me anything?
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Not a single penny — ever. We work on a No Win, No Fee basis. If we don't win your case, you pay nothing. There are no hidden charges, no upfront fees, and no financial risk to you whatsoever. The only people who should be worried about costs are your landlord.
Will claiming affect my tenancy or right to stay?
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No. You have a legal right to make a claim and your landlord cannot evict you or penalise you for doing so. Taking action to enforce your legal rights is protected by law. You are not doing anything wrong — you are holding them to the standard they are legally required to meet.
I've already reported it — does that work in my favour?
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Absolutely. Every report you made is evidence that they knew and chose to ignore it. That makes your case stronger. The longer they've known and failed to act, the more compensation you may be entitled to. Even if you haven't reported it yet, we can still help you build a case.
How much compensation could I get?
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It depends on how severe the disrepair is, how long it's been going on, and how it's affected your health and daily life. The FCA estimates an average payout of £700 — but many tenants receive significantly more, especially where the disrepair has caused health problems or has been ongoing for a long time.
What if I've already moved out?
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You may still be able to claim. If the disrepair happened while you were living there, your right to compensation doesn't simply disappear when you move out. Time limits do apply, so the sooner you act the better — get in touch and we'll tell you exactly where you stand.